We’re excited to introduce you to V4 — our modernized, high-performance platform designed to deliver a faster, more reliable, and more scalable experience than V3.

As part of your migration from V3, you’ll notice meaningful improvements across performance, stability, and overall usability. V4 has been rebuilt with updated architecture and modern technologies that eliminate many of the limitations experienced in V3, resulting in smoother workflows and greater system reliability.

Looking Ahead: The Future Beyond V3

As part of our commitment to delivering a stable, secure, and forward-looking platform, we’ve made the decision to formally deprecate V3. Please note that you will still have access to V3 during this transitional period. None of your active events will be affected, and none of your historical data is being removed at this time.

We understand that change can come with hesitation — especially when you’ve built familiarity and workflows around an existing system. That said, this move is intentional and designed with your long-term success in mind.

We’ve listened closely to your feedback, and V4 reflects that input in meaningful ways — from improved performance and reliability to a more modern, scalable foundation. While saying goodbye to V3 may feel like the end of an era, we’re genuinely excited about what lies ahead. The future of the platform is stronger, more capable, and built to grow with you — and we’re looking forward to moving into this next chapter together.

What This Means for You

Improved Performance
V4 is optimized for speed and efficiency, improving responsiveness across core functions.

Greater Reliability
The updated infrastructure significantly enhances system stability, minimizing downtime and increasing consistency.

Modern Architecture
Built on a scalable, forward-looking foundation, V4 enables more seamless integrations, improved capabilities, and expanded functionality.

Future-Ready Platform
V4 is designed not only to meet your current needs but also to support continued growth and innovation. This upgrade unlocks new opportunities that were not possible within the V3 environment.

Your migration to V4 is more than a version change — it’s a move to a platform built for performance, flexibility, and long-term success.

Add Your Team Members

Once you’ve logged into the platform, the next step is to invite the rest of your team. Bringing everyone in early allows them to create their accounts, explore the workspace, and begin familiarizing themselves with the tools and features they’ll be using. It also gives each team member time to set up their profiles, review key sections of the platform, and start getting comfortable navigating the environment. Getting the whole team onboard from the start helps ensure everyone is aligned, prepared, and ready to collaborate effectively as you move forward.

For more details on how to add other users, see https://helpcenter.fundeasy.com/en/articles/3133088

Note: If you did not receive an invitation to your V4 account, check with your current account owner. They should have received the invitation to get into V4 and set up your user permissions.

Explore. Learn. Connect.

The best way to get comfortable in V4 is to jump in and explore. Navigate through the updated interface, review your key workflows, and take note of the enhanced performance and streamlined design. V4 was built to feel intuitive, so many improvements will be immediately noticeable as you move through the platform.

To go deeper, visit our Knowledge Base for step-by-step guides, feature overviews, and best practices designed to help you get the most from V4. If you ever feel stuck, use our built-in AI “Ask” tool to generate quick answers, surface relevant documentation, and guide you in the right direction. And if you’d prefer a personalized walkthrough, you can book a demo call with our team for tailored support and recommendations aligned to your goals. We’re here to ensure your transition is smooth and that you unlock the full potential of V4.