Send Email Tool: Sent Emails

The Sent Emails page lets you review emails that have been sent, view the recipients list for each message, and reuse a previous email as the starting point for a new one.

To access the page, go to Send Email > Sent Emails.

Review a Sent Email

The Sent Emails page displays a history of the emails you've sent through the Compose tool. For each message, you can quickly see details such as the subject, when it was sent, and the number of recipients.

To review an email in more detail, locate it in the list and open its chevron menu to access additional actions.

View the Recipient List

To see who received a particular email:

1. Locate the email in the Sent Emails list.

2. Open the chevron menu next to the email.

3. Select View Recipients.

A list will open showing everyone the email was sent to.

Note: The recipient list shows who the email was sent to, not whether the email was successfully delivered or received. Delivery depends on factors outside the system, such as the recipient's email provider or spam filtering.

Replicate a Previous Email

If you want to send a follow-up or reminder email, you can use a previously sent message as a starting point instead of composing a new one from scratch.

To replicate a sent email:

1. Locate the email in the Sent Emails list.

2. Open the chevron menu next to the email.

3. Select Replicate.

A new draft is created using the original email's content. You can make any changes you need before sending it again, such as updating the subject, modifying the message, or choosing a different set of recipients.