Previewing and Customizing Your Event Email Templates

The final step of event setup is reviewing your event email templates. This page gives you a preview of the automated emails your guests and hosts may receive throughout the event.

Depending on your event type, you'll see different templates. For example, events that don't use hosts won't include a Host Instructions email because it isn't part of that event workflow.

Reviewing Your Templates

Use the tabs across the top of the page to preview each email that applies to your event. As you move through the templates, you'll see exactly what recipients can expect to receive.

When you're finished reviewing them, select Finalize All Templates to complete this step of event setup.

Understanding the Email Preview

Your email preview brings together information from several parts of your event setup. As you update your event, those changes are reflected automatically in the preview.

For example:

• Your banner image and button colors come from Theme Designer.

• Event details, such as your location, come from the information you've entered elsewhere during setup.

• Registration details and other system-generated information are added automatically and cannot be edited.

If you'd like to change any of these elements, simply update them in the appropriate area of event setup. Your email preview will update automatically.

Customizing Your Message

Some email templates include a pencil icon, allowing you to customize the main message.

Currently, the editable templates are:

• Guest Registration Confirmation

• Host Instructions

Every new event starts with professionally written default text that includes your organization and event name, so your emails are ready to send even if you don't make any changes.

If you'd like to make the message your own, select the pencil icon and replace the default wording with language that reflects your organization's voice, welcomes attendees, or provides additional event-specific information.

After you save your changes, both the preview and all future emails sent from that template will immediately use your updated message.

Why Can't I Edit the Registration Invitation Email Here?

You may notice that the Registration Invitation Email doesn't include a pencil icon.

That's because invitation emails are customized during the invitation process itself. When you send invitations from the Invitations tab, you'll have the opportunity to personalize the invitation message before it's sent.

NOTE: If your event uses event hosts, those hosts will have an opportunity to add a personalized note to their invitations as well.

A Few Things to Keep in Mind

While you can personalize the messaging in supported templates, certain portions of each email are intentionally fixed. Registration details, response confirmations, and other system-generated content remain consistent to ensure recipients always receive the information they need.

This combination of customizable messaging and reliable event information helps your communications feel more personal while still providing a consistent experience for your attendees and hosts.